Hey Lilly, there are two ways to quote from a prior message.

1) You can go to the message you want to quote from, and instead of hitting 'reply', hit 'quote' and it will bring up your text box with the quote already in place.

2) To copy and paste from a message, highlight what you want to quote in that message and hit 'control' and the 'c' key at the same time. That copies it. When you have your text box up that you want to post in, first hit 'control' and the 'v' button at the same time. That pastes what you highlighted into your text box.

Now I have trouble getting the cursor out of the darned quote box, so then I go down a couple of lines and type an 'x'. Then go back up to the portion you want quoted, again highlight it, and then hit the button above the text box that shows quotation marks (" ").

Then go down to where you typed the x, delete that, and start typing

Clear as mud?