Eve, go easy on yourself.

You pointed out what I clearly missed at first, and what was SO OBVIOUSLY apparent after re-reading the posts. 

I've been in the same position before...offering help to someone who was trolling...and it's maddening.

I've never seen anyone here be anything other than sincerely welcoming and warm to a newcomer.  If  "Rachel" was truly a newcomer, I guarantee none of this would have happened. 

Nobody likes to be taken advantage of...and Robby is so determined to be "King of KCI", that in his illness, he can't or won't see how it's hurting others.

You have NOTHING to apologize for...you did the right thing.

((((((((eve)))))))))